Right of withdrawal

Instruction on the Right of Withdrawal for Distance Contracts

You have the right to withdraw from this contract within fourteen days without giving any reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us

Latupo GmbH
Service center
Stahltwiete 21
22761 Hamburg

Tel. 040 4328243910
Fax: 040 4328243918
E-Mail: mail@latupo.com

"by means of a clear statement (e.g. a letter sent by post, fax, or email) informing us of your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, but it is not mandatory."

To maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the cancellation period expires.

CONSEQUENCES OF THE WITHDRAWAL

If you revoke this contract, we will refund you all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we receive the notification of your revocation of this contract. For this refund, we will use the same payment method that you used for the original transaction, unless something else has been expressly agreed with you; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling them in a way that is not necessary for checking their nature, characteristics, and functioning.

Sample Withdrawal Form:

(If you want to revoke the contract, please fill out this form and send it back.)

An:
Latupo GmbH
Stahltwiete 21
22761 Hamburg

Fax: 040 4328243918
E-Mail: mail@latupo.com

"I/We hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):"

Ordered on (*)/received on (*):
Name of the consumer:
Address of the consumer(s):
Signature of the consumer (only for communication in paper form):
Date: ___________ (*)
Strike out the incorrect.

[End of the cancellation policy]

Information on the storage and accessibility of contract texts after the conclusion of the contract:

"We store our contract texts. The contract texts stored by us are not accessible to the customer."

Online Dispute Resolution Platform:

"In accordance with REGULATION (EU) No. 524/2013, here is the link to the online dispute resolution platform:" http://ec.europa.eu/consumers/odr/

Our email address: mail@latupo.com